Privacy Policy

1. Introduction

This Privacy Policy explains how Heallexa Inc. ("Heallexa," "we," "us") collects, uses, and protects information when you use https://heallexa.com (the "Service"). By using the Service you agree to this policy.

2. Information we collect

• Account information: name, email, phone number, password, and role (patient or provider).
• Provider listing information: practice name, specialties, locations, insurance accepted, photos, biographies, hours, and other professional details.
• Patient activity: searches, saved providers, contact requests, and reviews you submit.
• Device and usage data: IP address, browser type, pages viewed, referring URLs, and approximate location derived from IP.
• Cookies and similar technologies used to keep you signed in, remember preferences, and measure performance.

3. How we use information

• Operate, maintain, and improve the Service.
• Verify provider identity and listing accuracy.
• Communicate about your account, security, and product updates.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations.

We do not sell your personal information.

4. How we share information

We share information only with: (a) service providers who help us run the Service (hosting, email delivery, analytics, payment processing) under confidentiality obligations; (b) other users, when you choose to make information public (such as a provider listing); and (c) authorities when required by law or to protect rights and safety.

5. Data retention

We keep personal information for as long as your account is active or as needed to provide the Service, resolve disputes, and meet legal obligations. You may request deletion at any time.

6. Security

We use industry-standard technical and organizational safeguards including encryption in transit, access controls, and audit logging. No method of transmission or storage is 100% secure.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at contact@heallexa.com.

8. Provider listing corrections and removal

If you are a healthcare provider and want to correct, claim, or remove a listing about you, email contact@heallexa.com from an address associated with your practice. We will verify your identity and respond promptly.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us so we can delete it.

10. International users

The Service is operated from the United States. If you access it from another country, you consent to your information being processed in the United States.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above and, if changes are material, provide additional notice.

12. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us: